FAQ's - Abyatrip
Registration and Sign-In
Q: What is the registration process?
A: Click on 'Login or Create Account' on our website and follow the instructions.
Q: What is in it for me?
A: You get the best deals, lowest fares, holiday package options, and more. It also saves you time by storing your details.
Q: What if I’ve forgotten my password?
A: Click on the 'Forgot Password' link, and we will send instructions to reset your password.
Flights
Q: What is an e-ticket?
A: An e-ticket is a digital reservation confirming your flight. You only need to carry a printout of your e-ticket along with a valid photo ID for check-in.
Q: What is the proof of confirmation of an e-ticket?
A: You’ll receive booking and payment confirmation via email and SMS.
Q: Is it possible to book a multi-city trip?
A: Yes, both domestic and international multi-city trips can be booked on our website.
Q: How many seats can I book in a single transaction?
A: A maximum of 9 seats can be booked at a time. For more, you'll need to repeat the booking process.
Q: How do I cancel my ticket?
A: You can cancel your flight online or by calling us. Cancellation fees apply as per the airline’s policy.
Q: What if my flight is canceled by the airline?
A: You are eligible for a refund, subject to airline verification and approval. If the airline denies a refund, we are not liable, and you must contact the airline directly.
Hotels
Q: Will I receive confirmation for my booking?
A: Yes, you will receive an email and SMS confirmation along with your hotel voucher.
Q: Do I need to carry the hotel voucher for check-in?
A: Yes, you need a physical or digital copy of your voucher.
Bus Booking
Q: What are the advantages of booking a bus ticket with Abyatrip?
A: You get to choose your seat, select from 1500+ operators, and filter options based on boarding points, timings, and bus types.
Q: How do I cancel my bus ticket?
A: You can cancel online. Cancellation fees vary by operator.
Holiday Packages
Q: What does a holiday package include?
A: It may include flights, hotels, sightseeing, travel insurance, transfers, and visa assistance, depending on the package.
Q: Can I modify my travel plan after booking?
A: Yes, but additional charges may apply.
Q: Can I make partial payments?
A: Yes, depending on the package and booking period.
Payments & Security
Q: What payment options are available with Abyatrip?
A: We accept credit/debit cards, net banking, UPI, and mobile wallets.
Q: Is my payment secure?
A: Yes, we use encrypted technology to safeguard your payment details.
Q: My ticket was not booked, but money was deducted. What should I do?
A: Don’t worry; your money is safe. Contact our customer care, and we will assist you.